Our Projects & Systems

AQUA PASTURE ADVENTURE LTD was founded with a single, powerful vision to share the breathtaking beauty, rich culture, and unique natural wonders of Lake Kivu with the world. Nestled in Rwanda's western province, Lake Kivu is one of Africa's most magnificent lakes and we are its most dedicated ambassadors.

The ImariPlus System is a comprehensive, all-in-one business management platform designed to handle core operations such as staff management, inventory control, point-of-sale, and transaction recording. It delivers real-time reporting on sales performance, stock levels, and financial summaries, empowering business owners to make informed decisions. The system includes modules for customer management, supplier tracking, and expense recording, creating a complete view of business health. Its user-friendly interface requires minimal training, while role-based access ensures data security across different employee levels. Automated alerts for low stock, pending payments, and daily sales targets keep operations proactive. By consolidating multiple business functions into one integrated system, The ImariPlus System eliminates the need for disjointed software tools, reduces operational costs, and enhances the efficiency and profitability of enterprises linked to the LTGS ecosystem.

e-Ubuvuzi System is an integrated veterinary service management platform developed and delivered by LTGS RWANDA PLC for PRIME ANIMAL MEDICAL & DIAGNOSTIC SERVICES LTD as a competitively awarded project. The system enables animal owners and veterinary service users to request and manage appointments for animal medical and diagnostic services, while supporting the management of veterinary cases, prescribed treatments, and coordination with pharmacies that provide prescribed veterinary medicines. The platform is designed to improve access to veterinary services, streamline appointment management, strengthen service coordination, and support efficient digital management of animal health services.

FKA Management System is an integrated school data management platform developed and delivered by LTGS RWANDA PLC for Forever King Academy to centralize and manage student information, academic and administrative records, attendance, reports, communication, and other institutional operations. The system supports efficient management of learners, staff-related information, attendance tracking, report management, academic administration, data organization, and other school services through a centralized digital environment.

SmartBiz Lite System serves as the administrative backbone for the entire SmartBiz ecosystem, providing governance, financial oversight, and mobilization capabilities. It equips senior management with tools to monitor operational performance, allocate budgets, and track resource utilization across all affiliated services. The platform features advanced dashboards that display real-time metrics on transaction volumes, revenue streams, and user engagement. Mobilization modules coordinate outreach campaigns, manage communication with stakeholders, and analyze the impact of digital inclusion initiatives. Tight integration with the core SmartBiz Suite ensures seamless data flow while role-based permissions protect sensitive information. By centralizing strategic decision-making tools, SmartBiz Lite enhances accountability, drives efficiency, and supports the sustainable scaling of digital service delivery under the LTGS Rwanda mandate.

The SmartBiz SPA System is a dedicated portal designed exclusively for Service Provider Agencies engaged with the SmartBiz ecosystem. It centralizes core operational functions such as workforce management, task allocation, billing and invoicing, and performance monitoring. Agency administrators can onboard staff, assign service categories, set pricing models, and generate detailed financial reports. The system features a real-time collaboration interface that connects agencies with the central SmartBiz hub, ensuring data consistency and rapid service fulfillment. Built-in quality assurance tools track service delivery milestones and customer feedback, enabling continuous improvement. With secure role-based access and an intuitive workflow engine, the portal increases operational efficiency, reduces manual paperwork, and strengthens the partnership between LTGS Rwanda and its network of certified service providers.

SmartBiz Pay System is a secure online payment collection engine that facilitates financial transactions between the SmartBiz platform, its partners, and merchants. It supports multiple payment methods, including mobile money, bank transfers, and card payments, all integrated through a unified checkout experience. The system automatically generates invoices, processes real-time settlements, and provides comprehensive transaction logs for reconciliation purposes. Merchants can configure product catalogs, set dynamic pricing rules, and access sales analytics through a dedicated portal. Robust fraud detection algorithms and encryption protocols safeguard every transaction, ensuring compliance with national financial regulations. By centralizing payment flows, SmartBiz Pay reduces integration complexity, accelerates cash-flow cycles, and offers a transparent financial interface that builds trust among all participants in the digital services marketplace.

The Stakeholders Data Management System (SDMS) is a centralized platform that provides unified access and profile management for all stakeholder categories, including employees, agents, registrars, partners, customers, subscribers, members, and citizens. It acts as the master data hub, ensuring that every individual and entity interacting with LTGS Rwanda has a single, verified identity. The system supports self-registration, profile updates, consent management, and service preference settings. Role-based views allow each stakeholder group to see relevant dashboards and tools while maintaining strict data separation. Integration with KYC services and internal registries guarantees data accuracy. Comprehensive reporting and analytics offer insights into stakeholder demographics and engagement patterns. By consolidating disparate user databases, SDMS simplifies access control, enhances personalization, and lays the foundation for a truly citizen-centric digital service model.

The OSC Partner Portal is a specialized interface designed for One Stop Centre (OSC) partners, granting them secure access to their shareholding data, financial reports, and operational analytics. It provides a clear, real-time overview of partner contributions, dividend calculations, and transactional histories, fostering transparency in the partnership model. Partners can download detailed statements, monitor performance trends, and submit queries through integrated communication tools. The portal adheres to strict data governance policies, ensuring that each partner only views information relevant to their agreement. Automated reporting features eliminate manual compilation, saving time and reducing errors. By offering a dedicated channel for financial and operational visibility, the OSC Partner Portal strengthens collaboration, builds trust, and supports the long-term success of the SmartBiz partnership ecosystem under LTGS Rwanda management.

SmartBiz Suite System is a comprehensive digital ecosystem that unifies access to public, private, NGO, and institutional services under a single, secure platform. It streamlines service discovery, application processing, and real-time tracking, eliminating the need to navigate multiple portals. Designed for citizens, businesses, and government entities, the suite integrates payment gateways, document repositories, and communication tools to deliver an end-to-end digital experience. With role-based dashboards, automated workflows, and robust analytics, SmartBiz Suite enhances transparency, reduces administrative overhead, and accelerates service delivery. Its scalable architecture supports high transaction volumes while maintaining stringent data protection standards. The platform is continuously updated to incorporate emerging technologies, ensuring a future-proof solution for digital governance and inclusive socio-economic development.

Nayombi MIS System is a management information system specifically tailored for call center agents, help desk officers, and their supervisors within LTGS Rwanda. It provides an integrated workspace for logging customer inquiries, tracking ticket lifecycles, and escalating complex issues to specialized departments. The system captures detailed interaction records, enabling performance analysis through metrics such as response time, resolution rate, and customer satisfaction scores. A knowledge base module equips agents with instant access to FAQs and troubleshooting guides, improving first-call resolution. Supervisors utilize real-time dashboards to monitor team workload and identify training needs. Robust reporting tools generate insights that drive continuous service improvement. By centralizing help desk operations, Nayombi MIS System enhances the quality and consistency of customer support, reinforcing LTGS Rwanda commitment to service excellence.

My Customer Portal is a self-service platform that empowers customers to access their sales data, transaction histories, and analytical reports directly. It provides a personalized dashboard where clients can view real-time summaries of their activities, download invoices, and generate performance charts. The portal integrates seamlessly with back-office systems, ensuring data accuracy and immediate availability. Customers can manage their profile, set notification preferences, and track ongoing service requests. Advanced filtering and export tools enable in-depth analysis, supporting better business decision-making. Designed with a responsive interface, the portal is accessible on desktop and mobile devices, offering convenience and flexibility. By placing actionable data directly in the hands of customers, My Customer Portal enhances transparency, reduces support workload, and strengthens the relationship between LTGS Rwanda and its valued clientele.

The E-Correspondence System digitizes the entire process of submitting, routing, and tracking formal requests between LTGS Rwanda and its diverse stakeholders. It replaces traditional paper-based communication with a secure, auditable electronic workflow. Users can initiate requests, attach supporting documents, and monitor the status of their submissions in real time through a personalized portal. Authorized officers review, approve, or return requests while automatic notifications keep all parties informed. The system maintains a complete history of interactions, facilitating compliance with record-keeping regulations and internal audits. Customizable templates and rule-based routing accelerate processing times and reduce errors. By making correspondence transparent and efficient, the system significantly improves stakeholder satisfaction and strengthens institutional responsiveness across all LTGS operations.

The Public Notices Portal is the official channel for publishing internal announcements, policy changes, and recommendations directed at LTGS stakeholders. It provides an organized, searchable interface where authorized editors can post notices with categories, priorities, and expiration dates. Stakeholders receive real-time alerts via email or SMS when new notices are published in their areas of interest. The portal maintains a complete archive of past announcements, enabling easy retrieval for compliance and reference purposes. Features such as acknowledgment tracking and read-receipt collection ensure that critical communications are effectively disseminated and acknowledged. Integration with other LTGS systems allows contextual notices to appear directly in user dashboards. By centralizing official communications, the Public Notices Portal enhances transparency, reduces misinformation, and ensures that all stakeholders stay informed about important organizational developments.

RootBiz Suite System is the foundational cloud platform that empowers system administrators to manage core infrastructure, file repositories, and configuration settings across the entire LTGS digital ecosystem. It provides a secure, centralized console for user account management, access control policies, server monitoring, and data backup operations. Administrators can define organizational hierarchies, deploy software updates, and maintain audit trails of all administrative actions. The suite includes tools for managing shared documents, system logs, and integration endpoints, ensuring operational continuity and security compliance. Its scalable architecture supports high availability and disaster recovery strategies. By offering a single point of control over back-end systems, RootBiz Suite reduces complexity, enhances cybersecurity posture, and enables the IT team to efficiently support the growing portfolio of LTGS services with minimal downtime.

The Finance MIS System is the core financial management portal used by the Central Finance department of LTGS Rwanda to oversee and control all fiscal operations. It integrates general ledger, accounts payable and receivable, budgeting, and financial reporting into a single cohesive platform. Automated workflows handle approvals, payment processing, and reconciliations, drastically reducing manual effort and minimizing errors. The system enforces strict segregation of duties through role-based permissions, ensuring compliance with internal controls and external audit requirements. Real-time dashboards provide the CFO and financial analysts with instant visibility into cash positions, expenditure trends, and budget variances. Advanced forecasting modules support data-driven strategic planning. By standardizing financial processes, the Finance MIS System enhances accuracy, transparency, and the overall fiscal health of the organization.